Forms & Disclosures

IMPORTANT DISCLOSURES

Here you will find important disclosures related to your account and the Amplify website, as well as convenient forms in PDF format that you can download and print.

SMS Short Codes

• List of Active Short Codes at Amplify (updated 7/12/23)

General Forms

• Amplify Direct Deposit Form (updated 4/1/19)
• ACH Recurring Transfer Form (updated 11/10/22)
• Recurring Loan Payment Authorization (updated 11/16/22)
• Skip-a-Payment Request (updated 2/1/22)
• Monthly Statement Reconciliation Form (updated 2/15/17)
• Medallion Signature Guarantee Checklist (updated 10/23/18)
• Account Overdraft Change Request (updated 5/1/23)

Disclosures

• Privacy & Security
• Overdraft Program Disclosure (updated 5/1/23)
• E-sign Disclosure
• Electronic Funds Transfer Agreement and Disclosure (Regulation E) (updated 8/14/23)
• Funds Availability Policy Disclosure (Regulation CC) (updated 8/14/23)
• Deposit Account Rate Disclosure (updated 4/15/24)
• Certificate Account Rate Disclosure (updated 8/14/23)
• Membership and Account Agreement (updated 8/14/23)
• Business Membership and Account Agreement (updated 4/15/24)
• Business Product Information (updated 4/15/24)
• Beneficial Owner Disclosure (updated 5/6/19)
• Share Insurance (NCUA Site)
• External Links and Disclosure (updated 10/23/18)
• Online Banking Security Policy (updated 10/23/18)
• Mobile Check Deposit Service Agreement (updated 2/1/22)

Debit Card Fraud and Dispute

• Determine What Type of Form You Need

*Forms are in PDF format and require Acrobat Reader to view. If you do not already have Acrobat Reader, you can download it for free.

DOCUMENTS AVAILABLE TO MEMBERS

Upon request, a member is entitled to review or receive a copy of the most recent version of the following Amplify Credit Union documents:

• Balance sheet and income statement
• Summary of the most recent annual audit
• Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof
• Internal Revenue Service Form 990

Please contact us at [email protected] for more information.

ADA NOTICE

Amplify Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (512) 836-5901. All products and services available on this website are available at all Amplify Credit Union branches.

COMPLAINT NOTICE

If you have a problem with the services provided by this credit union, please contact us at:

Amplify Credit Union
P.O. Box 85300
Austin, TX 78708
(512) 836-5901
Email Us

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

In Person or U.S. Mail: 914 East Anderson Lane, 

Austin, Texas 78752-1699,

Telephone Number: (512) 837-9236,

Facsimile Number: (512) 832-0278;

email: [email protected],

Website: www.cud.texas.gov.